Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Oxygenghar ("we," "our," or "us"). These Terms of Service govern your access to and use of www.oxygenghar.com, including all products, services, and content available through our website.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.

2. Products

Oxygenghar offers live indoor plants and related products.

Because plants are living organisms:

Each plant is naturally unique.
Variations in size, shape, color, foliage, or fullness are normal.
Product images are for illustrative purposes and may not exactly represent the plant you receive.

We strive to ensure that product descriptions and images are accurate; however, slight variations are expected.

3. Pricing

All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices may change without prior notice.
Promotional offers are valid only during the stated promotional period.
Taxes and shipping charges, where applicable, will be displayed during checkout.

4. Orders

After placing an order, you will receive an order confirmation.

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors, stock availability, suspected fraud, or unforeseen circumstances.
Contact you for additional information before processing an order.

If payment has already been received for a cancelled order, an appropriate refund will be processed.

5. Shipping & Delivery

We aim to dispatch orders promptly; however, delivery times are estimates and may vary depending on:

Courier availability
Weather conditions
Public holidays
Remote delivery locations
Other circumstances beyond our control

Oxygenghar is not responsible for delays caused by third-party logistics providers after the order has been dispatched.

6. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

7. Plant Care

Live plants may experience minor travel stress during shipping.

Customers are responsible for providing appropriate care after delivery, including watering, light, and placement according to the care instructions provided.

Oxygenghar is not responsible for issues arising from improper care after delivery.

8. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Interfere with the security or operation of the website.
Attempt unauthorized access to our systems.
Upload harmful software or malicious code.
Misuse customer support services.
Submit false or misleading information.

9. Intellectual Property

All content on Oxygenghar, including but not limited to:

Logos
Product photographs
Graphics
Website design
Product descriptions
Text
Icons
Branding

is owned by or licensed to Oxygenghar and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Oxygenghar shall not be liable for:

Indirect or consequential damages
Loss of profits
Loss of business opportunities
Delays caused by third-party courier services
Natural variations in live plants
Customer handling or care after delivery

Our total liability relating to any order will not exceed the amount paid for that order.

11. Third-Party Services

Our website may use or link to third-party services, including:

Payment gateways
Shipping partners
Analytics tools
Marketing platforms

We are not responsible for the policies, content, or practices of third-party websites or services.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our business, legal requirements, or website functionality.

Updated terms will be published on this page with the revised "Last Updated" date.

Continued use of the website after such updates constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of the website shall be subject to the jurisdiction of the competent courts in Saharanpur, Uttar Pradesh, unless otherwise required by applicable law.